HishabHeritage retreat
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Hotel Rules & Policies

The heritage crown · Udaipur, Rajasthan

Acceptance of Terms

Use of the platform/application and hotel services shall be subject to these Terms & Conditions. By confirming a booking, the Guest shall be deemed to have accepted these Terms. Additional rules displayed at the hotel premises may also apply.

Booking and Guest Information

The Guest must provide accurate and complete information while making a booking, including name, mobile number, email address, number of guests, check-in date, and check-out date. Providing false, incomplete, misleading, or fraudulent information may result in cancellation of the booking. A booking may only be used by the Guest(s) named in the booking unless the hotel provides prior approval. Unauthorized transfer or resale of a booking is prohibited.

Identification and ID Verification

All Guests may be required to present a valid government-issued original identification document at check-in, as required by applicable law and hotel policy. Acceptable identification may include Aadhaar Card, Passport, Voter ID, Driving Licence, or other legally accepted identification documents. PAN Card shall not be treated as a residential/address proof or government identification document where such use is not legally permitted. The name, photograph, and relevant details on the identification document must be clear and verifiable. Fake, forged, altered, or another person's identification document must not be used. The hotel may verify and record identification details in accordance with applicable law.

Check-In and Check-Out

Standard Check-In Time: [e.g., 01:00 PM] Standard Check-Out Time: [e.g., 11:00 AM] Early Check-In shall be subject to room availability and may involve additional charges. Late Check-Out shall be subject to availability and prior approval by the hotel. Failure to vacate the room after the prescribed check-out time may result in additional charges. For example, the hotel may charge a Half-Day Rate for the first [2 hours] and a Full-Day Room Rate thereafter, according to its policy.

Maximum Occupancy and Extra Bed

Each room shall have a maximum occupancy determined by the hotel. Example: 2 Adults / 1 Child.availability. Applicable Extra Bed/Extra Guest charges shall be payable by the Guest Accommodation of additional Guests beyond the permitted occupancy requires prior approval from the hotel. Extra Bed/Mattress shall be provided subject to room space and .

Cancellation at a glance

Free cancellation up to 24 hours before check-in. Cancelling within that window incurs a 0% fee.

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